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Author: Stein
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[others] Netease contact?

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 Author| Post time 2017-11-21 12:52:30 From the mobile phone | Show the author posts only
Apple can provide it,  and i just got it from them.  Itunes itself does not, which is what Netease has been telling me to do.  I just had to go through three layers at apple to a senior specialist who could email me the times.  The also said they are pretty sure netease can pull the same information they did with the order id I already provide.   Which means Netease is being intentionaly difficult.
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 Author| Post time 2017-11-22 09:38:00 From the mobile phone | Show the author posts only
Even thought it is a cumbersome method,  one you can get the timestamps from apple, netease will help you.   Thanks guys.  Problem is on the way to being resolved.  To anyone alse with the problem, there is no “arrow”.  Dont look for it.
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