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[bugs] Poor customer Service

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The Landlord
Post time 2019-1-11 04:26:35 From the mobile phone | Show the author posts only Reply Awards |Descending |Read mode
   There seems to be no problem in accepting money for Immortal Conquest, but when players become locked out of their accounts,and there are MANY, getting some resolution or even finding an easy way to make contact is difficult.

   NetEase must find a better way to have players that are having issues, find and connect with Game Support.

   I have been locked out of my game and server for days.

   Find someone and somehow to assist me with these I. Game problems.

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The Sofa
Post time 2019-4-16 15:48:28 | Show the author posts only
Your post is from Jan 11 2019 and not even a response from support, figures. I'm getting done the same way.
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The Bench
Post time 2019-4-27 03:39:11 | Show the author posts only
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The Floor
Post time 2019-8-19 06:44:49 | Show the author posts only
Immortal Conquest was my favorite game when it was new. This game is full of many errors and problems now which are in need to be solved. You can click https://www.technicpack.net/modpack/seven-cool-tech-gadgets.1492069? for more help. Customer care service is not even helpful.
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5#
Post time 2019-9-2 10:49:10 | Show the author posts only

Poor customer Service

При перелёте Мюнхен-Вена-Кишинёв, был вынужден сдать кое-что в багаж рюкзак. В голову не пришло что его нужно заматывать в скотч/полиэтилен/... , Европа-ж всё-таки. Когда получил багаж в Кишинёве - обнаружил что из рюкзака были спизженны выборочны некоторые вещи - 2 упаковки духов, и начатый флакон личных духов. Общая сумма ущерба - около 150 евро.

Написал заяву в этом хвалёном Customer Care Service, приложил копии чеков о покупки духов в Германии, обещали через неделю позвонить сообщить результаты возместят или нет ущерб. Через неделю не позвонили, через 2 звоню сам - говорят ещё комиссия не была, но скоро будет.. Ещё через 3 недели звоню, говорят что вроде как отказ, и что в скором времени пришлют документальное подтверждение.

С момента подачи заявы прошло 2 месяца - до сих пор ничего не слышно.

Остался очень неприятный осадок, как будто насрали на голову дружно весь Air Moldova.
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Post time 2019-11-12 11:25:06 | Show the author posts only

Poor customer Service

at least some of their ignored customers have a sense of humor.  Attending customer service classes. Yeah. Right.  LMAO  Bellying up to the casino buffets is more like it
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