Esqueleto Publish time 2017-1-10 07:23:56

[Guide]How to find customer service to solve my game problems?

Dear lord,
If you are facing problems (recharge problem, some bugs you found etc.) and need our help, contact us in this way below:
1. On the main menu, tap “Game help”. Then choose “Customer service”

https://forum.immortalconquest.com/data/attachment/forum/201701/10/072208ucvv3nwdjjwfw8fv.jpg
https://forum.immortalconquest.com/data/attachment/forum/201701/10/072209t2iuigvcggzvdzd2.jpg
2. now you are on customer service board. We provide some common issue and FAQ which include problems most of the users may face. You can view it first-it is quite an easier way.

https://forum.immortalconquest.com/data/attachment/forum/201701/10/072209xpjsh0i3jhpjrcqr.jpg
https://forum.immortalconquest.com/data/attachment/forum/201701/10/072209cysev664mvgzyv6d.jpg
3. If FAQ is not suitable, tap “customer service”, and leave your game info. We’ll try to help you and give you feedback.

https://forum.immortalconquest.com/data/attachment/forum/201701/10/072210rsgrgj1j1gopohzr.jpg
Thanks for supporting to Immortal Conquest. Want to help us become better? And some suggestions? Login official Forum to make a discussion:
https://forum.immortalconquest.com/

Reaper23 Publish time 2017-7-26 16:58:24

So I truly feel my high order is glitched and not dropping any legendaries. I have spent so many gems on high order and not gotten anything. Most of my allaince members draw legendaries every other day. All I want is something with decent attack. Literally 2weeks in and I only have 1 army like seriously. When most people have like at least 3 good armies. Pleas3 look into this it's truly ruining my gAme experience. I even spent money on extra gems and in 2 5draws only pulled agamemnon and a iapetus.

Reaper23 Publish time 2017-7-27 20:47:16

I seriously about done with this game I have literally pulled every shtty epic in the game Idk what else to do I can't PvP can't hit cities can't hit high lol tiles. Like for real I'm th3 only person in my allaince to not hav3 drawn min 3 good legendaries. I have 0 attack I mean what else can I do i spent money thinking that would help and nope all it got was a iapetus and agamemnon. I'm seriously at a breaking point. It's a great game when you can actually play but I can barely do that. Please help me some how.

Reaper23 Publish time 2017-8-12 00:10:46

I'm seriously at a breaking point I'm 4 weeks in and have 0 attack and only prom as tank. I have lvl46gairos and cant even make a second team due to no tank and lack of skills due to no attack gairos. Like for real I have drawn 8 iepatus,6 typhoons, 4 cruis, 6 helios, and a bunch of other worthless trash this whole server my friends say your luck has to change soon and it never does just trash apon trash. I have spent 98bucks so far trying to get better gairos and still have trash please fix this I love this game but this is rediculus.

Reaper23 Publish time 2017-8-12 00:12:39

Reaper23 replied at 2017-8-12 00:10
I'm seriously at a breaking point I'm 4 weeks in and have 0 attack and only prom as tank. I have lvl ...

My team can't even clear a wave on assault siege and has all the best skills and highest lvl gairos and still cant do anything.

Lyssah Publish time 2017-10-8 10:58:52

For some reason, i cannot chat. It keeps saying (Invalid Character)? Help resolve before i Rate please.

Lyssah Publish time 2017-10-9 15:59:49

Lyssah replied at 2017-10-8 10:58
For some reason, i cannot chat. It keeps saying (Invalid Character)? Help resolve before i Rate plea ...

No one will help me please? The Game creators too lazy? I think I'll install if not.

Morpheus Publish time 2017-10-9 18:28:20

Lyssah replied at 2017-10-9 15:59
No one will help me please? The Game creators too lazy? I think I'll install if not.
have you tried via facebook?
+ invalid characters are things like hell or other offensive things :)

Death1 Publish time 2017-11-27 21:24:12

I had lost my linked account and when i tried to relog back in it wants me to create another account. Please help.

Morpheus Publish time 2017-11-28 07:01:26

Edited by Morpheus at 2017-11-28 07:02

Death1 replied at 2017-11-27 21:24
I had lost my linked account and when i tried to relog back in it wants me to create another account ...
You must follow these steps to retrieve your account

1. Create a new account on any Server (Use the same device, in which you created your old account)
2. Pass the tutorials and take at least 1 land
3. Tell the ic staff the following info through Customer Service - New Role Name and Server, Old Role Name and Server
4. All the 3 Rules are for the Players who want to get their original Account back. If you already changed to another Device, we need the screenshot of your recent purchase bill from your old account

Pages: [1] 2
View full version: [Guide]How to find customer service to solve my game problems?